hh88 Frequently Asked Questions

Go to the hh88 login page and click "Forgot Password". Enter your registered email or mobile number and a verification code will be sent to you. Enter the code correctly and set a new password. If the problem continues, contact our live chat support — available 24/7 in Bengali.

After logging in, go to the "Profile" or "Account Settings" section. There you can edit your mobile number, email, and other contact details. For security, an OTP verification may be required when making changes. For complex cases, contact support directly.

Usernames are generally required to be between 6 and 18 characters and can use English letters and numbers. To keep your password strong, include at least 8 characters, one uppercase letter, and one number. Avoid easily guessable passwords (such as 123456) — this keeps your account secure.

No. Only one account per person is allowed at hh88. Creating multiple accounts under the same person's name is a violation of site rules and may result in the accounts being suspended. If you cannot access a previous account, contact support.

For security, the account is temporarily locked after several failed attempts. Wait a while and try again, or use "Reset Password". If that does not work either, contact our live chat — the support team will help recover the account quickly.

Log in to hh88, go to the "Sports Betting" section, and select cricket. You will find various tournaments from BPL to the T20 World Cup and IPL. Choose your preferred match, enter the amount on the bet slip for match result, toss result, or other markets. Check the odds carefully before confirming your bet.

If a match is abandoned due to rain or any other reason and a "No Result" is declared, all bets on that match are generally cancelled and the staked amount is fully refunded. However, if the result is determined by the Duckworth-Lewis method, bets are settled based on that result. Check the status of your bet in "Betting History".

The most popular markets are: Match Winner (which team will win), Toss Winner, Top Scorer, method of the first wicket, and Total Runs (Over/Under). For high-profile matches like Bangladesh vs India, innings-based and ball-by-ball live betting markets are also available, which are particularly favored by experienced bettors.

Decimal odds are a simple number — for example, if you bet ৳100 at odds of 2.50 and win, your total return is ৳250 (including the stake). That means a profit of ৳150. The higher the number, the lower the chance of winning but the greater the reward. Odds never go below 1.00; 2.00 means an even-chance event.

Yes, in-play or live betting is available for major cricket matches at hh88. During the match, odds update after every ball, so both the opportunities and risks of placing a bet change rapidly. Quick decision-making is essential in live betting; make sure you have a reliable internet connection before placing your bets.

hh88 is for those aged 21 and above only. Accounts for minors are prohibited and age verification may be carried out at any time. A request to parents — use parental control software to prevent minors from accessing online gambling sites.

You can request a temporary cooling-off (from 24 hours to several weeks) or a long-term self-exclusion from your account settings or the "Responsible Gambling" page. Once this feature is activated, logging in or betting will not be possible during the specified period. Contact support for immediate assistance.

Some common warning signs: repeatedly betting to chase lost money, spending beyond your set budget, prioritizing gambling over family or work, and lying about betting. If these signs appear, take a break and seek professional help. hh88 supports responsible gambling.

In Bangladesh, alongside support from family and friends, speak with mental health professionals. Online resources from international organizations like Gamblers Anonymous may also be useful. Our support team is always ready to help you with self-exclusion or setting limits.

Yes, you can set your own maximum daily, weekly, or monthly deposit limit. This is an effective way to manage your budget. Decreasing the limit takes effect immediately; increasing it applies after a specified "cooling" period, giving you time to reconsider your decision.

Yes, withdrawals at hh88 are processed seven days a week, 24 hours a day. You can withdraw money via bKash, Nagad, Rocket, and Upay even at night or on public holidays. Withdrawals are generally completed within 30 minutes to 3 hours.

No. According to security policy, withdrawals can only be made to your own bKash, Nagad, Rocket, Upay, or bank account registered in your name. Sending funds to a third party's account is not possible. This is essential for the security of your account and the protection of your funds.

For a welcome bonus, the winnings portion of the bonus becomes withdrawable after the wagering requirements are met. Example: wagering for a ৳1,000 bonus = ৳10,000 (bonus amount × 10). The calculation is based on the bonus amount only, not the sum of deposit and bonus. Wagering progress can be tracked in the "Promotions" section.

Withdrawals at hh88 are generally completed within 30 minutes to 3 hours. bKash, Nagad, Rocket, and Upay are processed the fastest. Bank transfers may take a bit longer. The minimum withdrawal amount is ৳500.

In some cases, a withdrawal may remain "Pending" for a while due to account verification or a security review. This is usually resolved automatically. If it stays in the same status for more than three hours, contact live chat and provide the withdrawal reference number.

Even if the connection is lost, bets or spins already placed are recorded on the server. When you reconnect, the results will display correctly. Sessions in slot games are recovered in most cases. However, it is always better to use a fast and stable internet connection — especially during live betting.

hh88 is built as a mobile-friendly website, so all games and betting features can be accessed directly from Chrome, Firefox, or Safari browsers. You will get the full experience without downloading a separate app. Keep your browser updated to the latest version.

On Android, open hh88.wiki in Chrome, tap the menu (three dots), and select "Add to Home Screen". On iPhone, tap the share icon in Safari and select "Add to Home Screen". You can then access the site directly from the icon, just like an app.

hh88 runs smoothly on both Android and iOS smartphones and tablets. It can also be played from any modern browser on a Windows or Mac computer. Performance may be slightly reduced on older devices or outdated browsers — in that case, update your browser.

Yes, if old cache and cookies have built up in the browser, the page may load slowly. In Chrome, go to Settings → Privacy → Clear Browsing Data to clear the cache. Then reload the page. If the problem persists, try a different browser or incognito mode, or let support know.